About Us

Meet the team that can help you collect your debts

About Guildways

Guildways is a trading name of Lovetts Ltd who have 25 years experience in collecting debts on behalf of their clients. We pride ourselves on operating ethically whilst providing exceptional service levels.

Our standards ensure we maintain the highest accreditations within the industry. This is why we were one of the first debt collection businesses to achieve the highest level of UK Government accreditation for cyber security – Cyber Essentials Plus. It ensures all data we receive is protected and requires us to pass a rigorous independently audited assessment as well as a full security scan each year.

Due to SRA regulation, Guildways is exempt from requiring authorisation and regulation from the Financial Conduct Authority (FCA) under Part 20 of Financial Services and Markets Act 2000. Nevertheless, we seek to work to FCA standards when pursuing individuals for monies owed.

Our free-to-use case management software, CaseManager, allows clients track and manage cases directly online, putting the power in your hands while we carry out the collection process.

All of the above is provided on a no collection, no fee commission basis meaning not only is it risk free, but you can pass your cases to us safe in the knowledge they will be in the best possible hands.



"Very pleased that such a prompt and successful outcome was achieved. "

Managing Director - Planning & Development Associates

"The service is excellent. Most debt collection agencies will stop acting on difficult cases where the customer raises a query. However, Guildways are happy to resolve customer queries to secure payment. The no collection, no fee service certainly helps take the stress out of the debt collection process whilst helping cash flow."

Managing Director - R H S Construction

"The payment we received made our day. We appreciate the effort of the collections team."

Directors - Surrey Wood Burners

"We appreciate the hard work and great persistence the team shows in encouraging debts to be paid."

Primary School - Birmingham

Careers with Guildways

Guildways is a fast growing business and we are always looking for new additions to our dynamic team. If you are a motivated individual with the desire to succeed within the debt collection industry, a career with Guildways would be perfect for you, and in return, you can expect to receive:

  • Continued professional development and full training
  • A generous holiday allowance
  • A pension scheme
  • Death in service scheme
  • A yearly appraisal and salary review
  • Ample free parking on-site in Guildford, a short drive from the town centre
  • A full hour for lunch where you can take a walk by the River Wey, just 30 seconds from the offices, or pop into Guildford or Godalming for a spot of shopping
  • Help yourself to tea, coffee, fruit and biscuits throughout your day at work
  • Regular staff events including a Christmas and Summer Party meal out

Submit your CV to [email protected]. Please note: Guildways does not accept CVs from agencies and any such received may be deleted unread. Any agency sending us a CV is agreeing to waive their usual recruitment fee.